FAQs

Here are some answers to our most frequently asked questions

Am I eligible to sign up for Get?
Anyone who is at least 14 years old and has a valid SG mobile number is eligible to sign up. Please read our Terms.

If you are below 14 years old, your parent/guardian needs to download the Get app and sign up for a Parent Account with the Child Account.
Can I create a Get Account If I'm not in Singapore?
You'll need a mobile phone number issued by a SG mobile phone carrier like Singtel, M1, StarHub etc.
You can use your GET Card internationally anywhere VISA is accepted (which is almost everywhere!)
Why do I need a mobile phone number to create my account?
We use your cell phone number to verify your account and make sure that only you can access your money. When you create an account, we'll send an SMS code as verification that your account is linked to the right mobile phone number.Your number must be a mobile phone number issued by a Singapore mobile phone carrier like Singtel, M1, StarHub, etc.
Do you check my credit history?
We don't do a credit check. We'll just need to verify your identity to set up your secure account.
Can I use my Get account immediately after signing up?
Definitely! Once you create a GET account, you can add money to your balance with a debit card or bank account. With a funded account, you're ready to spend before your card even arrives! You can:

- Send and receive money with anyone who downloads the GET app and creates an account
- Add your GET Card to Apple Pay (coming soon) or Google Pay and buy things without the physical card!